CustomerOn your website
Hi! Has my order #1048 been sent yet?
Message receivedAI features and development
Make AI useful inside your product.
Give people a head start on the work that repeats: drafting, summarizing, finding information or processing documents. Aptenova can add an AI feature to existing software or build it into a new product from the start.
AI for the everyday questions
Let AI handle the repeat questions.
We add an AI assistant to your website. It answers from your business data and brings your team in when needed.
Your customer asks
A customer checks on a delivery
Checks your business data
Your order system
Order #1048 · Dispatched
Expected delivery · FridayInformation found
A useful reply. A task off your list.
AI assistantReplying to your customer
Yes, your order has been dispatched. It is expected to arrive on Friday.
Customer informed
Your support teamReplacement request + conversation
One less order lookup for your team.
AI in your product
Assistants, question drafts, document extraction and content workflows. The feature starts with a defined task, the data available and what a useful result looks like.
AI in our delivery
AI also assists research, implementation, testing and documentation. Engineering decisions, review and acceptance remain human responsibilities.
A workflow around the model
Plan permissions, usage costs, review, uncertainty and unavailable providers. The interface should make it clear what was generated and what still needs a person.
An example of what this can look like
From a blank form to a reviewed first draft.
The starting point
A person starts every assessment from scratch, writes each question and manually formats the possible answers.
A possible solution
They describe the topic and request draft questions in the product. They can inspect and edit the suggestions before using them in an assessment.
Related work from our own products:
Explore AI-assisted assessment creation in AskiumA concrete first step
What the work
can include.
Describe the task, who performs it and what data is available. We can help decide whether AI fits, where review is needed and what the first useful integration should include.
- A specific AI task and criteria for evaluating the output
- An integration with the chosen provider and existing product
- Review controls, permissions and agreed usage limits
- Handling for failed requests and unsuitable output
What shapes the scope
Output quality, data access, review controls and usage limits shape the work. Provider usage is a separate running cost; agree how it will be measured and who manages the account before launch.
Start with a conversation
What would you like to build or improve?
Tell us what you have, what needs to change and who it should help. We will clarify the open questions and a possible first step before any development is agreed.